Sales & Service Representative
Apply now »Date: May 19, 2023
Location: Bellefonte, PA, US, 16823
Company: Evoqua
About Evoqua Water Technologies
Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.
Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.
At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.
Position Summary
This position is within the Light division and is responsible for managing and growing customer accounts. It supports the installation and maintenance of high purity water systems and equipment. Works with a sense of urgency to offer innovative and bold solutions to our customers. Additionally, it drives profit by identifying needs and upselling / cross-selling additional products to existing customers.
Core Responsibilities and Tasks
• Owns and leads the customer experience by delivering sales and service solutions; proactively communicates the advantages and features of our products to add value for our customers and grow wallet share
• Achieves sales and profit goals by utilizing consultative sales techniques to upsell and cross sell additional products and services to existing customers
• Supports the installation and maintenance of water and wastewater systems and equipment; services, installs and maintains pumps, motors, piping and other mechanical systems as well as electrical circuits
• Primarily grows existing accounts, may search for new business
• Responds to customer questions and overcomes objections to close quality sales
• Documents all prospects information, communications and sales in CRM system
• Lives Evoqua's culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed, and highly accountable to lead
• Sells less-complex products and services; completes routine sales following established practices and policies
• Focuses approximately 80% of time on service and 20% of time on sales
• Other duties as assigned
Position Requirements
FORMAL EDUCATION:
Required:
High School Diploma or equivalent
3-5 years of experience
Previous technician experience required
Preferred:
BA/BS preferred
KNOWLEDGE & EXPERIENCE:
Required:
• Strong communication skills
• Intra-departmental communication for purpose of alignment/information sharing
• Responsible for more transactional type sales, with lower levels of complexity
• Ability to be coached and learn sales techniques and company offerings
• Ability to learn about the collaborative selling process
• Ability to work under clearly defined guidelines
• Must have an acceptable driving record to be insurable to drive for company business
• Basic understanding of ERP and CRM systems
• Fluency in Microsoft Office applications (Outlook, Word, Excel)
Additional Details
TRAVEL REQUIREMENTS: 30% to 60%
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Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity
Evoqua does not accept unsolicited resumes/candidates from search firms.
Nearest Major Market: State College