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Field Service Supervisor

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Date: Nov 23, 2021

Location: Durham, NC, US, 27703

Company: Evoqua

About Evoqua Water Technologies

Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.

Position Summary

Provides tactical level supervision to technicians of a homogenous nature at a single site.

Core Responsibilities and Tasks

•    Creates and maintains safe working environment and cultures within the organization
•    Takes care of company property
•    Provides first level leadership capability including responsibility for attraction, retention, engagement, performance, development of employees
•    Manages department expenses
•    Expected to escalate significant employee relations issues to management
•    Provides day to day direction of fundamental task
•    Creates onsite visibility into KPI’s and metrics and can provide input into metrics to manager

Organization Impact:
•    Day to day supervision responsibility
•    Autonomy to make decisions that impact their direct span of control
•    Responsible for customer management and retention in area/scope,
•    Financial contract and operations impact at administration level

Position Requirements

FORMAL EDUCATION: 
Required:
•    Bachelors or technical degree or equivalent military experience preferred

KNOWLEDGE & EXPERIENCE:
Required: 
•    Ability to obtain TWIC card
•    5-7 years technical experience including industrial or commercial process water experience or 2 years of industry specific experience
•    2 years of leadership or management experience
•    Proficient with computers, business software such as Microsoft office, Skype, Oracle/SAP, cloud-based solutions
•    Ability to communicate up, down, across teams
•    Ability to lead and motivate teams
•    Demonstrates critical thinking and complex trouble shooting in or to guide and advise team members and customers
•    Ability to defuse customer situations or internal issues
•    Able to pass a credit check

DRIVING REQUIREMENTS:
•    Able to operate a company vehicle
•    Able to pass driver requirements which include:  
•    Driver Application for Employment
•    Driver Disclosure and Release
•    Employee Applicant Drug and Alcohol Statement
•    FMCSA Certificate of Awareness
•    Driver Certificate of Violations
•    Driver Statement of On Duty Hours
•    Road Test
•    Copy of Driver’s License (Front and Back)
•    Copy of Medical Certificate

Additional Details

TRAVEL REQUIREMENTS: 50%

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity 

EEO is the Law - Poster (PDF)

 

Evoqua does not accept unsolicited resumes/candidates from search firms.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh