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Senior Field Service Technician

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Date: Nov 24, 2022

Location: Lowell, MA, US, 01851

Company: Evoqua

About Evoqua Water Technologies

Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.

Position Summary

Initiates and executes field service activities at customer sites in a safe and efficient manner.

Core Responsibilities and Tasks

•    Creates and maintains safe working environment and cultures within the organization
•    Takes care of company property
•    Proactively trouble shoots systems for mechanical, electrical equipment conditions
•    Anticipates and corrects safety issues – both company and customer owned equipment
•    Direct interfacing with customer
•    May be responsible for work in multiple systems, locations or customers
•    Provides coaching or training to entry-level technicians

Organization Impact:
•    First line or backup/escalation of technical service support
•    Customer facing
•    High utilization
•    Highly accountable to customer for operation and repair of the system
 

Position Requirements

FORMAL EDUCATION: 
Required:

•    HS diploma or equivalent
•    Industry specific licenses preferred

KNOWLEDGE & EXPERIENCE:
Required: 
•    Ability to obtain TWIC card
•    Ability to coach and training entry-level technicians
•    2-5 years technical experience including industrial or commercial process water experience
•    Experience with Microsoft office including smart devices
•    Must have customer service experience
•    Demonstrates critical thinking and trouble shooting ability
•    Able to pass a credit check
•    Able to obtain a CDL class A or B with applicable endorsements

DRIVING REQUIREMENTS:
•    Able to operate a company vehicle
•    Able to pass driver requirements which include:  
•    Driver Application for Employment
•    Driver Disclosure and Release
•    Employee Applicant Drug and Alcohol Statement
•    FMCSA Certificate of Awareness
•    Driver Certificate of Violations
•    Driver Statement of On Duty Hours
•    Road Test
•    Copy of Driver’s License (Front and Back)
•    Copy of Medical Certificate

Benefits for our Field Service Technicians

Generous PTO package- 15 days/120 Hours to start

Paid Holidays

Dollar-for-dollar 401k match up to 4% of annual salary, with a profit-sharing component becoming available after 1 year of employment.

Customizable benefits package with a multitude of options. Benefits effective immediately provided enrollment is completed within 30 days of hire date.

Career progression plans

Reward and Recognition Programs

Tuition Reimbursement

Paid parental leave

Flexible Spending Account options

Company Wellness Program

Employee Discount Program

Retirement Plan

The above is only the beginning of what Evoqua has to offer. With over 160 locations spread throughout 10 countries, room for growth is essentially in your hands. If you believe that we would be the right fit for you, please apply today.

Additional Details

Additional Dimensions to Consider: 
•    Must be able to function in a team environment
•    Usually works with minimal supervisor
•    Works independently

TRAVEL REQUIREMENTS: 50% or more

#LI-KS1

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity 

EEO is the Law - Poster (PDF)

 

Evoqua does not accept unsolicited resumes/candidates from search firms.


Nearest Major Market: Lowell
Nearest Secondary Market: Boston