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Field Service Manager

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Date: Jan 24, 2023

Location: Signal Hill, CA, US, 90755

Company: Evoqua

About Evoqua Water Technologies

Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.

 

At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves.  If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.  

Position Summary

Provides tactical and strategic level management and leadership to field service professionals at a lager site and/or multiple locations.

What we can offer you

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

  • Health, dental, and vision insurance 
  • Unlimited PTO
  • Fertility benefits, adoption assistance, parental leave, and pet insurance 
  • Generous retirement savings and profit-sharing plan
  • Employee wellness program
  • Rewards and recognition program
  • Employee Stock Purchase Plan that provides an opportunity to build ownership and share in Evoqua's success.

Core Responsibilities and Tasks

•    Creates and maintains safe working environment and cultures within the organization
•    Takes care of company property
•    Involved in setting department budgets and managing expenses
•    Actively involved in workforce planning
•    Expected to address and resolve employee relation issues and escalate significant issues to management
•    Translates customer requirements into workforce plans and objectives
•    Creates onsite visibility into KPIs and metrics and can provide input into metrics to management
•    Responsible for attraction, retention, engagement, performance, development of employees
•    Provides day to day direction of fundamental task


Organization Impact:
•    Operational management 
•    Autonomy to make decisions that impact divisional span of control
•    Responsible for customer management and retention in area/scope,
•    Financial contract and operations impact at planning/strategic level
 

Position Requirements

FORMAL EDUCATION: 
Required:
•    Bachelor’s degree strongly preferred
•    Technical degree, equivalent military experience or applicable industry equivalent experience in lieu of degree 

KNOWLEDGE & EXPERIENCE:
Required: 
•    Ability to obtain TWIC card
•    Ability to obtain a CDL, class A or B with applicable endorsements
•    5-7 years technical experience including industrial or commercial process water experience or 3 years of industry specific experience
•    3 years of leadership or management experience
•    Proficient with computers, business software such as Microsoft office, Skype, Oracle/SAP, cloud-based solutions
•    Ability to communicate up, down, across teams
•    Ability to lead and motivate teams
•    Demonstrates critical thinking and complex trouble shooting in or to guide and advise team members and customers
•    Ability to defuse customer situations or internal issues
•    Able to pass a credit check

DRIVING REQUIREMENTS:
•    Able to operate a company vehicle
•    Able to pass driver requirements which include:  
•    Driver Application for Employment
•    Driver Disclosure and Release
•    Employee Applicant Drug and Alcohol Statement
•    FMCSA Certificate of Awareness
•    Driver Certificate of Violations
•    Driver Statement of On Duty Hours
•    Road Test
•    Copy of Driver’s License (Front and Back)
•    Copy of Medical Certificate

Additional Details

•    Receives coaching and guidance from senior management
•    Defines and drives customer, employee and safety management as well as interpersonal relationship and leadership skills 

Salary Range: $99k-$110k

TRAVEL REQUIREMENTS: 50% or more

 

#LI-TM1

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity 

EEO is the Law - Poster (PDF)

 

Evoqua does not accept unsolicited resumes/candidates from search firms.


Nearest Major Market: Los Angeles