Engineer Technician II

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Date: May 17, 2023

Location: Tewksbury, MA, US, 01876

Company: Evoqua

About Evoqua Water Technologies

Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.


At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves.  If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.  

Position Summary

  • Support of varying engineering, manufacturing, and service processes for various product lines. Working with customer specs and in coordination with Engineering, Service, Customer Care teams. Responsible for tactical operations.
  • Execute tasks start to finish autonomously. Responsible for various engineering processes in support of engineers, FSE, Customer Care, and Customers. Operates independently to complete requirements.
  • Support the NCR and RMA processes from beginning to completion.
  • Support customers technical questions via E-mail and phone support
  • Periodically executes field service activities at customer sites in a safe and efficient manner.

What we can offer you

  • Generous PTO package and paid holidays  
  • Dollar-for-dollar 401k match with a profit-sharing component 
  • Customizable health, dental and vision insurance (eligible on first date)  
  • Career progression plans 
  • Reward and recognition programs  
  • Paid parental leave
  • Tuition Reimbursement
  • Company Wellness Program
  • Employee Discount Program

Core Responsibilities and Tasks

  • Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.
  • Demonstrates advanced engineering, service, and customer care skills.
  • Independently support Engineering, Service, Customer Care requirements.
  • At a higher level involved in functional design and application of products.
  • Provide feedback on responsible product lines.
  • Mentor and guide others.
  • Create and maintain a safe working environment and cultures within the organization.
  • Take care and maintain company property.
  • Work with more advanced and multi/complex systems.
  • Proactively troubleshoot systems for mechanical, electrical, and environmental conditions.
  • Anticipates and corrects safety issues – both company and customer owned equipment.
  • May be responsible for work in multiple systems, locations, or customer sites.
  • Provides coaching or training to entry-level technicians.
  • Use and maintain a customer call log.
  • Responsibly use and maintain a company credit card as well as utilize Concur.

Position Requirements

Formal Education:

  • HS diploma or equivalent
  • Technical military background preferred
  • Apprentice level: 2 year associate degree preferred and/or working on BS/BA degree; or 7+ years of working experience to substitute a degree

Knowledge & Experience:

  • Independent thinker
  • Ability to acquire industry specific licenses and/or certificates
  • Ability to learn and grow into a multitude of product lines
  • Ability to execute hands on tasks according to requirements of assigned duties
  • Ability to perform basic and advanced tasks as directed by a more Sr. co-workers and management
  • Experience with Microsoft office including but not limited to Word, Excel, PowerPoint etc.
  • Experience with smart devices and Windows
  • Demonstrates critical thinking and trouble shooting ability
  • Basic control’s ability (PLC and Micro Processors)
  • Able to pass a credit check
  • Ability to learn and use SAP and/or S4 HANA

Driving Requirements:

  • Able to operate a company vehicle or rental car
  • Employee Applicant Drug and Alcohol Statement
  • Copy of Driver’s License (Front and Back)

Additional Details

  • Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.
  • Must be able to function in both and independent and team environment
  • Usually works with little to no supervision
  • Has ability to lead, coach, guide and motivate
  • Ability to travel outside the U.S.
  • Ability to gain a U.S. Passport


Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity 

EEO is the Law - Poster (PDF)


Evoqua does not accept unsolicited resumes/candidates from search firms.

Nearest Major Market: Boston