Sales Process Specialist
Apply now »Date: Mar 9, 2023
Location: Waukesha, WI, US, 53188
Company: Evoqua
About Evoqua Water Technologies
Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.
Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.
At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.
Position Summary
Individual contributor that provides support to sales and sales management to ensure data is timely, accurate and effectively maintained. Provides intercompany and customer support to facilitate processing of sales activities. Prioritizes their time to ensure customer satisfaction and project execution excellence.
Core Responsibilities and Tasks
• Account management support; ensures CRM and process data is accurate for reporting; runs periodic CRM opportunity tracking reports and other ad hoc reports as requested; updates CRM data at the direction of team members and self
• Supports a specifically defined product line; validates & converts sales lead programs; maintains sales incentive stats, targeted campaigns and assists with specific business segment development
• Executes moderately complex tasks within a process or sub process ensuring that performance goals for that process are met; performs tasks in accordance with the performance metrics for that given process
• Strong collaboration with customers and intercompany staff on dealing with issues; liaison between sales and business support/central function teams
• Distributes customer communications following sale and install; resolves complex or unusual requests and problems that may require a customized response; communicates solutions/information to the customer
• Reviews, edits, organizes and maintains proposal-related documents on the EWT SharePoint site including requests for proposal, specifications and other supporting documentation for opportunities; generates proposals for existing customers and follows up based on direction of sales team
• Assist order entry for various products
• Other duties as assigned
Position Requirements
FORMAL EDUCATION:
Required:
• High school diploma or equivalent plus 2 years of applicable experience in sales coordination or administrative support roles OR BS/BA degree with demonstrated capability in comparable work
KNOWLEDGE & EXPERIENCE:
Required:
• Strong communication skills
• Intra-departmental communication for purpose of alignment/ information sharing
• Ability to execute tasks with medium levels of autonomy; limited guidance required for complex tasks
• Ability to understand concepts in execution and strong organization skills
• Problem-solving skills
• Ability to collaborate with other disciplines
• Must be able to function in a team environment; usually works with direct supervision, but can work independently
• Understanding of general business concepts
• Fluency in standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
• Basic understanding of ERP and CRM systems (e.g. SAP; Dynamics; Salesforce)
• Basic understanding of IT business tools
Additional Details
TRAVEL REQUIREMENTS: 5%
Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity
Evoqua does not accept unsolicited resumes/candidates from search firms.
Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee